Sales Policy

Puppy Age

In most cases we do not let our puppies leave our care until they are at least 8 weeks old. The purpose of keeping the litter with the mother is for nutrition, early learning to find food, pecking order establishment, determine who is alpha, peer play and body language, scent differentiation etc. The mother and peers are in a group learning environment, even touching and companionship play a major role. Typically the mother dog will ween the pups off and make them forage for food on their own. That is the point where the pups can be removed to a new home. Also, in most cases, vaccinations should not begin until 8 weeks of age.

Sales Policy

Puppies-dot-com LLC will never knowingly sell a dog, or let a dog leave our care, that is ill. Likewise no dog will ever be sold, or leave our care, that knowingly has a genetic defect or has parasites. Puppies-dot-com upholds the highest regulations in breeding standards, and complies with all California Laws regarding the sale of dogs. All buyers are given a printed copy of “The Buyers Rights” at the time of sale, along with vaccication records, worming records, and medical history of the dog.

Health Guarantee – Section 122160

If a licensed veterinarian states in writing that within 15 days after the purchaser has taken physical possession of the dog (after the sale by Puppies-dot-com LLC), the dog has become ill due to any illness that existed in the dog on or before the dog was purchased, Puppies-dot-com LLC will provide the purchaser one of the three following remedies: (1) Return the dog to Puppies-dot-com LLC, along with all paperwork provided by Puppies-dot-com LLC at the time of sale, for a refund of the purchase price. (2.) Exchange the dog for a puppy of the purchasers choice, assuming that one is available. (3.) Retain the dog, and receive reimbursement for reasonable veterinary fees for the diagnosis and treatment for the dog in an amount not to exceed 100 percent of the original purchase price of the dog.  Because it is not unusual for different veterinarians to charge different amounts, for the same services, Puppies Dot Com will reimburse medical expenses at a rate not to exceed $100.00 of what Dr Brian Hosking DMV would charge for the same service.

Buyers Responsibility – Section 122170

To obtain the remedies provided for in Section 122160, the purchaser shall substantially comply with all of the following requriements: (a) Notify Puppies Dot Com LLC in writing as soon as possible, but not more than 5 (five)days after the diagnosis by a licensed veteinarian of a medical or health problem. Notification must include the following information: The name and telephone number of the veterinarian that treated the dog, the Micro Chip ID number of the dog that was treated, and the diagnoses/treatment that was provided.  Once Puppies Dot Com LLC receives the diagnosis and treatment plan, the information will be forwarded to the veterinarian of Puppies Dot Com LLC.  Dr Biran Hosking.  If Dr Hosking agrees with the purchases’s veterinarian’s diagnosis, treatment and cost, Puppies Dot Com will reimburse the puchases the cost of the treatment up to 100% of the original purchase price of the puppy.   If Puppies Dot Com’s veterinarian disagrees with the diagnosis, treatment and or cost, Puppies Dot Com will reimburse the purchaser the amount not to exceep $100.00 more than what Dr. Hosking would normally charge for the same services.

Vaccinations

All of our puppies come vaccinated however; It depends upon the age of the puppy (when you take it home) as to how many of the required vaccinations it will have received. For example if the puppy is 8 weeks old when you take it home ( in most cases that is the youngest I will let a puppy leave my care) then it will have received the following vaccinations: Distemper, Canine Adenovirus-2, Parvo, Parainfluenza, Hepatitis, Bordetella (kennel cough prevention) and Drontol Puppy (de-wormer). If the puppy is 11 weeks old, when it leaves my care, the puppy will have received 2 sets of the above vaccinations, and 3 de-wormings. Because of their growing immune system, puppies can not receive their Rabies vaccination until the age of 16 weeks, so naturally this is usually done by the new owners vet. Unlike most other breeders who only offer a 3 day (as best) guarantee on their puppies, I offer a 15 day health guarantee so that you do not have to rush to the vet right away. This way (in most cases) you can get the next vaccination and the check-up at the same time saving yourself money on vet bills.

Registration

Our puppies are registered with the American Kennel Club (AKC) and or the American Canine Association (ACA). All registration papers for the puppy, along with the pedigrees of both parents, are supplied at the time of sale. AKC and or ACA fees for registration of your puppy in the name you select is not included in the sale price of the puppy.

De-worming

All our puppies receive their first de-worming treatment at 6 weeks of age, when they are old enough to receive the medication, and again every two to three weeks until they go home. No puppy will ever knowingly leave our kennel while infected with parasites and or worms. As part of our routine health treatment plan, all our puppies receive Fecal Float tests for internal parasites which include such parasites and worms, Giardia, and Coccidia. If a puppy, in our care, tests positive for parasites the puppy will be given the proper treatment and follow-up tests will be given. Once the test results are negative the puppy will be made available.

Micro Chip

All our puppies are micro chipped at the age of 6 weeks using the AVID system. To learn more about the use of micro chips and their recovery system, click here

Shipping

Sorry, but we do not ship puppies.  If you are interested in one of our puppies we will be happy to assist you in making an appointment to come visit us in person.  We do not sale puppies to pet stores or puppy brokers and we reserve the right to refuse to sale any of our puppies / dogs  to anyone we feel that might not be the best “fit” for one of our puppies.  We do not sale puppies online, however we do use our website to post photos and information about us and our dogs / puppies.

BAER, CERF, and or OFA testing

Our adult breeding dogs have received CERF testing,  Copies of the test report are available upon request.

Within one year of the date of purchase of one of our puppies the buyer may elect to have BAER, CERF, and or OFA testing preformed on the puppy. If the result of the testing is positive for deafness, blindness, and or thyroid discords the report needs to be sent to the breeder immediately. The breeder will have a licensed veterinarian interpret the report. If breeders vet concurs, breeder will refund the purchase price to the buyer, upon return of dog and registration papers. Buyer must return original puppy, with a written report from Veterinarian & registration papers, to the breeder within 48 hours of notifying the breeder.

Genetic disorders

If , with in twelve months of the date of purchase, a qualified veterinarian detects a genetic disorder, to be serious enough to warrant the euthanization of the dog, the report needs to be sent to the breeder immediately. Buyer must notify breeder within 24 hours of euthanization. Once the written report is received by the breeder, the breeder will have a licensed veterinarian interpret the report. If breeders vet concurs, breeder will refund the purchase price, upon return of dogs registration papers.

Environmental and other factors

There are certain disorders that may be caused by environmental factors or care of the puppy by the buyer, i.e.: starvation, hyperglycemia (sugar shock), allergies, thyroid dysfunction, demodectic mange and other autoimmune disorders that are not covered by this guarantee. The breeder guarantees a healthy companion pet, but does not guarantee adult size, color, and temperament. Nor does breeder guarantee fitness for breeding. All hernias (navel & ingle) will be repaired before leaving if found by my vet. Hernia repairs do not warrant return of money (even if puppy is intended to be used for breeding) as it is not life threatening & in no way interferes with the quality of life of the puppy.

Warranty

Federal USDA and the State of California Rules & Regulations govern all warranties and guarantees. All sales are considered initiated, transacted and finalized in the city of Escondido, San Diego County, in the state of California.

Agreement

This contract supersedes any and all previous agreements. This contract is null and void if the terms and conditions are not fulfilled.

Security

This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL.

Information Protection

If you elect to purchase a dog through our online shopping page located at www.shop.puppies-dot-com (a secured trust account), then the information you submit will be sent to Puppies-dot-com.com for transactional purposes only. Puppies-dot-com LLC will take all reasonable measures to not disclose the contents of your communications unless required to do so by law or in the good faith belief that such action is reasonably necessary to: (i) conform to the edicts of the law or comply with legal process served on Puppies-dot-com LLC website; (ii) protect and defend the rights or property of Puppies-dot-com LLC or enforce or further the application or intent of the terms of this Agreement; or (iii) act to protect the personal safety of Puppies-dot-com LLC participants or the public.

Information Collection and Use

Puppies-dot-com LLC is the sole owner of the information collected on this Site. We will not sell, share, or rent this information to others. In order for a user to access information the user must first complete the registration form. During registration a user is required to give their contact information (such as name, address, phone number, and email address). This information is used to contact the user about the services on our site for which they have expressed interest and will not, at any time, be shared with other companies or individuals. We request information from the user on our order form. Here a user must provide contact information and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers orders, and will at no time with the information provided be shared with other companies or individuals. If we have trouble processing an order, this contact information is used to get in touch with the user.

GOVERNING LAW

In the event of litigation both parties agree that the Law of CA shall apply and both parties consent to the jurisdiction of the state courts of Escondido, CA, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

Terms

The Terms and Conditions constitute the entire agreement between you and Puppies-dot-com LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Puppies-dot-com LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Puppies-dot-com LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Copyright Notice

All content appearing on this Web site is the property of Puppies-dot-com LLC located in Escondido, CA 92025 Copyright 2005-2009. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright 2009 Puppies-dot-com LLC. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Puppies-dot-com LLC. Nothing contained herein shall be construed as conferring by implication, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Puppies-dot-com LLC. or any third party, except as expressly granted herein.